Technical Support Center

Complete the form to route your request to the right team. Once registered, our team will contact you through your preferred contact method.

1. Select a support category

Technical Support & Fault Report Failure, pressure/flow, error, noise, leak or electrical problem.

Maintenance & Service Request Periodic maintenance, filter/membrane checks and seasonal service.

Spare Parts & Consumables Filters, membranes, pumps, fittings, hoses, seals and parts.

Installation & Commissioning New installation, existing setup support or reinstallation.

Product & Usage Support Operation, settings, capacity and technical questions.

Sales & Product Selection Model and capacity selection, pricing and quotation requests.

Other Requests that do not fit the categories above.

Full Name *

Phone / WhatsApp *

Email *

Boat Name

City / Marina / Location

Device Model

Serial Number

Error Code / Screen Warning

Device Status *

Preferred Contact *

Preferred Contact Time

Request Details *

Attach a Photo Optional. JPG, PNG or WebP; maximum 8 MB.

Your request will be saved and a ticket number will be created.